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PRIVACY POLICY FOR SKILLSETU

Last Updated: [Insert Date]

This Privacy Policy describes how Skillsetu (“we,” “our,” or “us”) collects, uses, stores, discloses, and protects your personal information when you access or use the Skillsetu mobile application, website, and related services (“Platform”). By using Skillsetu, you agree to the practices outlined in this Privacy Policy. If you do not agree, please stop using the Platform immediately.


1. INFORMATION WE COLLECT

We collect information to provide, improve, and personalize our services. The information we collect includes:

1.1 Personal Information

When you create an account or use the Platform, we may collect:

  • Full name

  • Email address

  • Phone number

  • Date of birth (if provided)

  • Profile photo (optional)

  • Country/City of residence

1.2 Payment Information

When purchasing a course or subscription, we may collect:

  • Payment method details (UPI, credit/debit card, net banking, etc.)

  • Billing information
    Note: All payment transactions are processed through secure third-party payment providers. We do not store full payment card details.

1.3 Usage Information

We automatically collect information about how you interact with the Platform, including:

  • Device information (model, OS version, device ID)

  • IP address

  • Browser type

  • Pages viewed, buttons clicked, features used

  • Time and duration of Platform usage

1.4 Course & Activity Data

We collect information related to your activity on Skillsetu, such as:

  • Courses purchased

  • Classes attended

  • Progress reports

  • Assignments submitted

  • Communication with instructors

    1.5 Communication Data

If you contact support or communicate within the Platform, we may collect:

  • Chat messages

  • Email content

  • Support requests and logs

1.6 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions

  • Save preferences

  • Analyze performance and usage

  • Improve user experience

You may disable cookies, but doing so may affect certain functionalities.


2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

2.1 To Provide and Improve Our Services
  • Create and manage your account

  • Deliver live classes and course materials

  • Track course progress and performance

  • Personalize user experience

2.2 For Payments and Transactions
  • Process course purchases and subscriptions

  • Prevent fraudulent transactions

  • Maintain financial records

2.3 To Communicate with You
  • Send class reminders, updates, and notifications

  • Respond to your queries and provide customer support

  • Share promotional offers (you may opt out at any time)

2.4 For Security and Compliance
  • Detect and prevent fraud or misuse

  • Enforce our Terms and Conditions

  • Comply with legal obligations and regulatory requirements

2.5 For Research and Analytics
  • Analyze Platform performance

  • Improve teaching quality and course content

  • Develop new features and services

Your data is used only for legitimate purposes that enhance the Skillsetu experience.


3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. However, we may share data with:

3.1 Instructors

Instructors may receive limited information necessary to conduct classes, such as:

  • Your name

  • Course activity

  • Class participation

They do not receive access to personal details like payment information.

3.2 Service Providers

We work with third parties that help us operate our Platform, including:

  • Payment gateway providers

  • Video conferencing platforms

  • Cloud storage providers

  • Analytics tools

  • Marketing and communication tools

These third parties access data only as needed and must comply with strict confidentiality obligations.

3.3 Legal Authorities

We may disclose information if required to:

  • Comply with court orders or laws

  • Protect the rights, property, or safety of Skillsetu, users, or the public

3.4 Business Transfers

If Skillsetu is involved in a merger, acquisition, or asset sale, user data may be transferred as part of the business assets.


4. DATA STORAGE AND SECURITY

We take strong measures to protect your information. These include:

  • Encryption of sensitive data

  • Secure servers with restricted access

  • Regular security audits and monitoring

  • Compliance with applicable privacy laws

However, no system is 100% secure. You acknowledge that you use the Platform at your own risk.


5. DATA RETENTION

We retain your information for as long as:

  • Your account remains active

  • Necessary to provide services

  • Required by law or regulatory obligations

When data is no longer needed, it is safely deleted or anonymized.


6. YOUR RIGHTS AND CHOICES

Depending on your region, you may have the following rights:

6.1 Access Your Data

Request a copy of the personal information we hold about you.

6.2 Update or Correct Data

Edit or update your account details at any time.

6.3 Delete Your Account

Request deletion of your account and associated data (subject to legal obligations).

6.4 Opt-Out of Marketing

Unsubscribe from promotional messages via email or app settings.

6.5 Restrict or Object to Processing

You may request limitations on how your data is used.

To exercise any rights, contact us at:
[Insert Support Email]


7. CHILDREN’S PRIVACY

Skillsetu is not intended for children under 13.
If you are under 18, you must use Skillsetu under the supervision of a parent or guardian.
If we discover that a child’s data has been collected without consent, we will delete it immediately.


8. THIRD-PARTY LINKS

Skillsetu may contain links to third-party websites or services.
We are not responsible for their:

  • Content

  • Privacy practices

  • Security measures

Users should review those third-party policies before interacting.


9. COOKIES POLICY

Skillsetu uses cookies to:

  • Authenticate users

  • Store preferences

  • Improve performance

  • Track analytics

Users may disable cookies through browser settings, but some features may not work properly.


10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.
Changes become effective when posted on the Platform.
Continued use of Skillsetu after changes means you accept the updated Policy.


11. INTERNATIONAL USERS

If you access Skillsetu from outside [Insert Country], your information may be transferred to and processed in our primary operating country.
By using the Platform, you consent to this transfer.


12. CONTACT INFORMATION

If you have questions or need support, contact:

Skillsetu Privacy Team
Email: [timelinegenz@gmail.com]
Phone: [7795233861]
Address: [#5 priyanka villas , katgenahalli, banglore (karnataka)]